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The features available on your business account varies based on the location of your business registered entity. This is because each region requires the right local licenses to provide our full suite of services.
|Registered entity location||Global Accounts||FX & Transfers||Cards||Online Payments||Xero Integration|
|Europe||✔️||✔️||⚠️ See below||✔️||✔️|
|United States||✔️||✔️||⚠️ See below||❌||✔️|
|Singapore||✔️||✔️||⚠️ See below||✔️||✔️|
For a detailed view of what Card features are available in your registered business location, see below:
|Registered entity location||Company cards (virtual only)||Employee cards (virtual)||Employee cards (physical)||Employee cards (Google Pay / Apple Pay)|
If you notice an unauthorized direct debit of your Airwallex account, please contact our Support team immediately to request a reversal of the unauthorized transaction. Please make sure you provide us with enough details about the transaction, including the transaction amount, the date and time of the transaction, and the debiting party’s name. You can find the details on the WebApp by clicking into the direct debit transactions.
Once your conversion is created, it’s not possible to cancel it and therefore you’ll need to settle any conversion booked*.
If the status of your conversion is Converted – then the money has already settled in your wallet. You can create another conversion if you need to convert your money back to the original currency.
If you’re having trouble settling a conversion, you can reach out to our Support Team.
With Mrkter, you will be able to send money to over 150 countries in over 40 currencies to achieve your global growth. Please find the full list of supported currencies here.
When you are creating a new card – you can choose to create either a:
– Company card
– Employee card
To guide your decision on which type of card is best for your use case, see here.